LG Appliance Repair in Boston, MA
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LG Appliance Repair in Boston Massachusetts, Appliance Repair Pros
Welcome to Appliance Repair Pros. We provide specialized LG appliance repair in Boston Massachusetts and the nearby neighborhoods. LG appliances are known for their sleek design and advanced technology, from the Linear Compressors in their refrigerators to the Direct Drive motors in their washing machines. While these innovations offer great performance, they also require a technician who understands high tech electronics and modern mechanics. We serve homeowners across Boston, from the lofts in the Seaport District to the brownstones of the South End, helping you get your household back on track when technology fails.
Boston’s diverse housing stock can present unique installation environments that affect appliance performance. Whether it is a laundry closet with tight clearance in Back Bay or a kitchen in a renovated Charlestown historic home, we know how to access and service your equipment safely. Our approach focuses on precise diagnostics using LG specific testing modes to identify the root cause of the issue. We treat your home with respect and communicate clearly throughout the repair process. If your LG appliance is flashing an error code or not performing as it should, we are ready to assist.
Contact us today.
LG Appliances We Service in Boston
LG (Life’s Good) is a leader in smart home appliances. We service their full range of products, including their standard lines and their premium suites. Because LG products rely heavily on digital sensors and control boards, our repairs often involve both mechanical and electronic troubleshooting. We are experienced with the latest InstaView refrigerators and TurboWash laundry systems.
Common LG appliances we repair:
- French door and side by side refrigerators
- InstaView door in door refrigerators
- Front load and top load washing machines
- WashTower stacked laundry units
- Gas and electric dryers
- QuadWash dishwashers
- Gas and electric ranges and ovens
- Over the range microwaves
What makes LG repairs different:
- Linear Compressor technology in refrigeration
- Inverter Direct Drive motors (no belts) in washers
- FlowSense duct blockage detection in dryers
- Smart Diagnosis and Wi-Fi connectivity (ThinQ)
- Complex main control boards with silicone potting
- Craft Ice maker systems (round ice)
- ProBake convection systems with rear heating elements
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Brand specific diagnostics and correct root cause testing
LG appliances are essentially computers that wash clothes and cool food. When they fail, they often throw specific error codes. We do not guess at these codes. We use multimeters to measure resistance in sensors and voltage at the inverter boards. For example, a cooling failure in an LG fridge could be the compressor, the start relay, or the main board. We test all three to ensure we are replacing the correct component.
Experience across LG Studio, Signature, and ThinQ
We understand the differences between the various LG sub lines. An LG Signature refrigerator has features like auto open doors and textured steel finishes that require special care. LG Studio kitchens often feature built in appliances that require specific uninstallation procedures. We are comfortable working on these high end units, preserving their aesthetic while restoring their function.
Respect for the home and clean work habits
We recognize that Boston homes are often finished with high quality materials. We use protective mats to safeguard your floors and counters. We are careful when moving heavy appliances in tight city apartments. When the repair is finished, we clean up any debris or packaging, leaving your home as tidy as we found it.
Dependable scheduling and clear communication
We know your time is valuable. We provide specific arrival windows so you aren’t stuck waiting all day. We keep you informed about what we find during the diagnosis and what is required for the repair. Our goal is to make the service experience as smooth and stress free as possible.
Service area focus in Boston and nearby areas
We are a local business dedicated to serving the Boston community. We cover neighborhoods like Fenway, Roxbury, and East Boston. Our local presence means we can navigate the city efficiently and respond to your needs quickly. We are neighbors helping neighbors.
Common Problems We Fix in LG Appliances
LG refrigerator is running but not cooling
This is a specific issue often related to the Linear Compressor. The fridge lights are on, and the fans are blowing, but the air is room temperature. This is a major inconvenience that puts your food at risk.
- Linear compressor internal valve failure
- Start relay or capacitor failure
- Sealed system refrigerant leak
- Condenser coils clogged causing overheating
- Main control board software error
How we diagnose it
We check the compressor amperage and listen for the specific “hum” of the linear piston. We look for the frost pattern on the evaporator. A partial frost pattern often indicates a leak or a weak compressor. We also use software updates if applicable to the model.
What you can do right now
Pull the fridge out and ensure the back vents are not blocked by dust. Check if the “Demo Mode” or “Store Mode” is accidentally active (usually indicated by “OF” on the display).
LG washer LE error code (Locked Motor)
The “LE” code is the most common LG washer error. It means the motor is not spinning properly. While it can be a heavy load, it often points to a sensor failure in the Direct Drive system.
- Hall sensor (Rotor Position Sensor) failure
- Wiring harness broken or chafed
- Main control board failure
- Object stuck between the inner and outer tub
- Overloading the machine with heavy bedding
How we diagnose it
We remove the back panel and test the resistance of the Hall sensor. We check the wiring harness for continuity. We also manually spin the tub to check for physical obstructions like coins or underwires.
What you can do right now
Unplug the washer for 5 minutes to reset the computer. Try running a “Rinse and Spin” cycle with the drum empty. If the code returns, the machine needs service.
LG dryer D80 or D90 error (FlowSense)
The FlowSense system detects restrictions in the exhaust vent. D80 means 80% blocked, and D90 means 90% blocked. This stops the dryer from heating to prevent a fire.
- Clogged home venting duct
- Crushed flexible vent hose behind the unit
- Lint buildup on the moisture sensor
- Blower wheel clogged with lint
How we diagnose it
We disconnect the vent hose and measure the airflow coming directly out of the dryer. If the dryer blows strong but the error persists, the issue is in the wall duct. If the airflow is weak, we check the internal blower.
What you can do right now
Check the vent hood outside your house for lint blockage. Clean your lint filter. Avoid using vinyl flex ducting; switch to rigid metal for better airflow.
LG dishwasher OE error (Drain Error)
An OE error means the dishwasher cannot drain the water. This leaves dirty water in the bottom of the tub and stops the cycle.
- Clogged drain filter or food trap
- Drain pump motor failure
- Kinked drain hose
- New garbage disposal installed without removing the knockout plug
- Check valve failure
How we diagnose it
We inspect the drain hose installation, especially the high loop under the sink. We test the drain pump motor for resistance. We check the filter assembly for debris like glass or bones.
What you can do right now
Clean the filter at the bottom of the dishwasher. Check under your sink to make sure the drain hose is not crushed by cleaning supplies. Run your garbage disposal to clear the drain path.
LG range oven not heating or F9 error
If your LG oven is not heating, it ruins dinner plans. F9 is a common code indicating the oven failed to reach the target temperature in the allowed time.
- Hidden bake element burnout
- Convection fan failure
- Temperature sensor probe failure
- Igniter failure (gas models)
- Thermostat safety trip
How we diagnose it
We test the heating elements for continuity. On gas models, we check the igniter’s ability to pull current. We also inspect the convection fan, as LG ovens rely heavily on airflow for even cooking.
What you can do right now
Check if the broiler works. If the broiler heats but the bake does not, the issue is isolated to the bake system. Verify the door is closing all the way.
Our LG Repair Services by Appliance Type
LG refrigerator and freezer repair
LG refrigerators are high tech machines. We frequently address issues with the Craft Ice makers which can jam or freeze up. We also service the Instaview door panels and the water dispensers. The most critical repair we perform is on the cooling system. We are experts in diagnosing the linear compressor system, distinguishing between a refrigerant leak and a mechanical compressor failure. This accuracy is vital for a long lasting repair.
Symptoms we commonly fix:
- Food freezing in the fresh food section
- Ice maker not producing Craft Ice (spheres)
- Loud buzzing or humming noise
- Water leaking from the water filter housing
- Display showing “Er RF” or similar fan codes
- Knock on glass feature not working
LG washing machine repair
LG front loaders and top loaders both use the Direct Drive motor, which connects directly to the drum without a belt. While reliable, the sensors controlling this motor can fail. We also fix leaks from the door boot seal on front loaders, which can be caused by mildew or sharp objects. We address balancing issues where the machine “walks” or vibrates excessively, often by replacing the suspension dampers.
Symptoms we commonly fix:
- LE error code flashing
- UE or Ub unbalance error
- Mold or mildew smell in the drum
- Water leaking from the door
- Touch control panel unresponsive
- Loud thumping during spin
LG dryer repair
Safety is our priority with LG dryers. The FlowSense feature is excellent for safety but can be sensitive. We help homeowners determine if the issue is the dryer or the home’s venting. We also repair heating failures caused by burnt elements or gas valve solenoids. We fix the “thumping” noises caused by worn drum rollers, restoring the quiet operation LG is known for.
Symptoms we commonly fix:
- D80, D90, or D95 blockage codes
- Dryer runs but no heat
- Steam cycle leaking water
- Drum light not working
- Squeaking rollers
- Control panel buttons stuck
LG dishwasher repair
LG QuadWash dishwashers use multiple spray arms and Direct Drive motors. We fix issues where the dishes aren’t getting clean due to motor failure or clogged arms. We also address “steam” cycle failures and leaks from the door seal. Electronic issues, such as the unit turning off mid cycle, are often traced to the main noise filter or control board, which we can replace.
Symptoms we commonly fix:
- OE drain error
- IE water inlet error
- Dishes not drying (fan failure)
- Leaking from the front door vent
- Steam function not working
- Loud motor drone noise
LG oven range and cooktop repair
We service LG ProBake ranges where the heating element is located at the back of the oven rather than the bottom. This design requires specific disassembly knowledge. We replace glass cooktops that have cracked and fix gas burners that click but won’t light. We also calibrate the oven temperature if you find your baking results are inconsistent.
Symptoms we commonly fix:
- Oven not reaching set temperature
- Burner knob broken or spinning freely
- F-code errors on the display
- Glass top cracked
- Convection fan rattling
- Door locked after self clean
LG microwave repair
We repair countertop and over the range LG microwaves. Common issues include the unit running but not heating (magnetron failure) or the touchpad becoming unresponsive. We also fix the exhaust fans on over the range units, which are important for kitchen ventilation in Boston apartments.
Symptoms we commonly fix:
- No heat during operation
- Turntable plate not spinning
- Arcing or sparking inside
- Touchpad displaying F-code
- Door latch broken
- Fan making loud noise
Brand Notes for LG Studio, Signature, and ThinQ
LG Studio service and repair
LG Studio appliances are designed for integrated kitchen aesthetics, often featuring flat doors and professional handles. These built in units require careful removal for service. We are experienced with the specific mounting hardware and trim kits used in Studio kitchens. We troubleshoot the complex control panels that sit flush with the cabinetry.
- Built in oven removal and service
- Flush mount fridge diagnostics
- Knob and handle adjustments
- Heavy duty hinge replacement
LG Signature service and repair
The Signature line represents LG’s pinnacle of design and technology. Features like the Auto Open Door (which uses a sensor at the foot of the fridge) and full stainless steel interiors require a technician who is detail oriented. We treat these premium appliances with white glove care, ensuring no scratches or marks are left during the repair.
- Auto Open Door sensor calibration
- Textured steel finish care
- Wi-Fi module diagnostics
- Premium LED lighting repair
LG ThinQ technology
Most modern LG appliances fall under the ThinQ umbrella, meaning they are Wi-Fi enabled. While we focus on mechanical repairs, we can often use the Smart Diagnosis feature to pull detailed history logs from the machine. This helps us see past error codes that may have cleared from the display, leading to a more accurate diagnosis.
- Smart Diagnosis sound transmission decoding
- Firmware update checks
- Communication error troubleshooting
Understanding Common LG Error Codes and Warnings
LG’s error codes are generally consistent across their product lines. Knowing what they mean helps us prepare for the repair.
- LE (Washer): Locked Engine. Motor is not turning. Check Hall sensor or load size.
- OE (Washer/Dishwasher): Output Error. The unit cannot drain. Check filter and pump.
- IE (Washer/Dishwasher): Input Error. The unit is not filling with water. Check valves and hoses.
- UE / Ub (Washer): Unbalance Error. The load is unevenly distributed.
- dE (All): Door Error. The door is not latched or the switch is broken.
- tE (All): Thermistor Error. A temperature sensor is open or shorted.
- FF (Fridge): Freezer Fan or Freeze Failure. Fan motor or defrost issue.
- RF (Fridge): Refrigerator Fan. The fan in the fresh food section is failing.
- D80 / D90 (Dryer): Duct Blockage. 80% or 90% restriction in the vent.
- PF (All): Power Failure. Current was interrupted.
Maintenance Tips for LG Owners in Boston
To keep your LG appliances running smoothly in the Boston environment, regular maintenance is required.
Clean the condenser coils. On LG fridges, the coils are often on the back. Keep them dust free to protect the Linear Compressor.
Run the Tub Clean cycle. LG washers have a specific cycle to prevent mold. Use it monthly with a cleaning tablet, especially if you have a front loader.
Check the drain filter. LG front loaders have a small access door on the bottom left. Open it and clean the drain trap regularly to prevent OE errors.
Monitor FlowSense bars. On your dryer display, watch the FlowSense bars. If they light up, it is time to have your home’s vent ducts cleaned.
Update firmware. If your appliance is connected to ThinQ, ensure the firmware is up to date, as LG pushes fixes for ice makers and cooling logic via Wi-Fi.
Load properly. LG Direct Drive washers are sensitive to balance. Wash similar weight items together (e.g., towels with towels) to prevent UE errors.
Clean the dishwasher filter. LG QuadWash units have a stainless mesh filter cylinder. Rinse it weekly to keep spray pressure high.
Protect from surges. LG electronics are sensitive. Using a surge protector for your fridge and washer is a smart investment in a city with older power grids.
Serving Boston Massachusetts and Nearby Areas
We are dedicated to providing LG appliance repair to the entire Boston area. We serve the downtown districts and the residential neighborhoods, understanding the unique needs of city living.
- Back Bay
- Beacon Hill
- South End
- Dorchester
- Jamaica Plain
- Charlestown
- South Boston
- East Boston
- Roxbury
- Fenway Kenmore
- West Roxbury
- Hyde Park
Zip codes we serve: 02108, 02109, 02110, 02111, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02127, 02128, 02129, 02130, 02131, 02132, 02134, 02135, 02136.
Frequently Asked Questions About LG Appliance Repair
Why is my LG washer showing an LE code?
The LE code stands for Locked Engine. It usually means the Hall Sensor (which tracks motor speed) has failed, or the wiring harness is damaged. Occasionally, it just means the load is too heavy. Try reducing the load size first.
Is there a class action on my LG refrigerator?
LG has had well known issues with Linear Compressors in the past. While we cannot offer legal advice, we are experts at diagnosing these specific compressor failures and replacing them with updated, more durable components.
What does the D80 code mean on my dryer?
D80 means your dryer exhaust vent is 80% blocked. This is almost always a house issue, not a dryer issue. You need to clean your dryer vent ducting to clear the lint and restore airflow.
Can you fix my LG Craft Ice maker?
Yes, the round Craft Ice makers are prone to jamming or freezing over. We can often clear the jam or replace the unit with an updated version that is less likely to fail.
Why is my LG dishwasher not drying dishes?
LG dishwashers rely on condensation drying and a fan, rather than a heating element at the bottom. If dishes are wet, use Rinse Aid (essential for LG units) and ensure the “Extra Dry” or “Night Dry” setting is selected.
Do you service LG Signature appliances?
Yes, we have the experience to work on the high end LG Signature line. We understand the advanced features and handle these premium units with the necessary care.
How do I use Smart Diagnosis?
If your unit has the Smart Diagnosis logo, you can use the LG ThinQ app on your phone. Alternatively, you can call us, and we can guide you on how to transmit the audible tone code to us over the phone for preliminary analysis.
Is it worth repairing an LG washer?
LG washers are generally high quality machines. If the repair is a sensor, pump, or valve, it is definitely worth fixing. If the main Direct Drive motor or the spider arm has failed on an older unit, we can help you weigh the cost versus replacement.
Is there an LG appliance repair technician near me?
Yes, if you are in Boston or the nearby areas listed, we are near you. We have local technicians ready to respond to your LG service needs.
Why is my LG oven fan running when it’s off?
It is normal for the cooling fan to run after the oven is turned off to cool down the electronic components. However, if it runs for hours or makes a loud noise, the thermal sensor or the fan itself may be failing.
Conclusion
At Appliance Repair Pros, we are your trusted partners for LG appliance repair in Boston. We combine our knowledge of LG’s advanced technologies like Linear Compressors and Direct Drive motors with a commitment to local, reliable service. Whether you have a high tech Signature fridge or a hardworking front load washer, we have the skills to fix it. We focus on accuracy, respect for your home, and getting your appliances back to work.
Reach out to us for assistance.