Whirlpool Appliance Repair in Boston, MA
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Whirlpool Appliance Repair in Boston Massachusetts, Appliance Repair Pros
Welcome to Appliance Repair Pros. We provide expert Whirlpool appliance repair in Boston Massachusetts and the surrounding communities, from the historic streets of Charlestown to the residential avenues of West Roxbury. Whirlpool is one of the most common brands found in Boston homes, known for its reliability and widespread use in apartments and single family homes alike. We service the entire family of Whirlpool products, including refrigerators, washing machines, dryers, dishwashers, ranges, and microwaves. Whether you are dealing with a leaking washer in a second floor laundry room or a warm refrigerator in a South End galley kitchen, our team has the experience to resolve the issue.
We understand the unique challenges of servicing appliances in Boston. We are accustomed to working in tight spaces, navigating walk up apartments, and protecting your home during the repair process. Our technicians prioritize accuracy and respect. We arrive equipped to diagnose the problem correctly the first time, using specific testing procedures for Whirlpool’s electronic and mechanical systems. We communicate clearly about what is wrong and what is needed to fix it, so you are never left in the dark. If your Whirlpool appliance is acting up, we are ready to assist.
Contact us today.
Whirlpool Appliances We Service in Boston
Whirlpool offers a vast range of appliances, from standard entry level units to high efficiency models. We have deep experience with their legacy “Direct Drive” machines as well as their modern electronic “Vertical Modular” washers and smart kitchen suites. We understand the engineering philosophy behind Whirlpool products, which often share components with sister brands but have their own unique programming and design quirks.
Common Whirlpool appliances we repair:
- Whirlpool Duet front load washers and dryers
- Whirlpool Cabrio top load washers
- French door and side by side refrigerators
- Top freezer refrigerators
- Whirlpool Gold series dishwashers
- Gas and electric ranges and ovens
- Over the range microwaves
- Built in wall ovens
What makes Whirlpool repairs different:
- Vertical Modular Washer (VMW) actuator and shifter systems
- Direct Drive motor systems in older laundry units
- “Jazz” control boards in refrigeration
- Adaptive Defrost Control (ADC) logic
- AccuDry sensing technology in dryers
- Specific “chopper” blade assemblies in older dishwashers
- F-code error logic requiring specific reset sequences
Why Homeowners Choose Appliance Repair Pros for Whirlpool Repairs
Brand specific diagnostics and correct root cause testing
Whirlpool appliances, especially modern washers, rely heavily on electronic sensors. A machine that won’t spin might display a motor error, but the root cause is often a small optical sensor or a wiring harness. We utilize Whirlpool’s specific diagnostic modes to test these components individually. This prevents guesswork and ensures we are replacing the right part, saving you time and frustration.
Experience across Duet, Cabrio, and Gold Series
We are well versed in the specific sub lines of the Whirlpool brand. The Duet front load washer has very different common failures than the Cabrio top loader. We know that Cabrio units frequently suffer from bearing noise, while Duet units often have drain pump obstructions. We bring this model specific knowledge to every service call.
Respect for the home and clean work habits
We treat your Boston home with the utmost care. Whether you have original hardwood floors in Back Bay or new tile in a Seaport condo, we use protective mats and work cleanly. We handle heavy appliances with technique, not just force, to avoid damage to your property. When the job is done, we clean up any debris or lint, leaving your space tidy.
Dependable scheduling and clear communication
We value your time. We provide clear arrival windows and call you when we are on our way. We know that in a busy city, waiting all day is not an option. We strive to be efficient and transparent, keeping you updated on the status of your repair and any parts that may be needed.
Service area focus in Boston and nearby areas
We are a locally focused business serving the heart of Boston and its neighborhoods. From Jamaica Plain to East Boston, we are familiar with the area. This local focus allows us to respond quickly and navigate the city’s logistics effectively, ensuring you get help when you need it.
Common Problems We Fix in Whirlpool Appliances
Whirlpool washer lid lock light is flashing
On modern top load washers, a flashing lid lock light often means the machine has detected a fault and stopped for safety. This is one of the most common calls we get.
- Failed lid lock latch assembly
- Shift actuator failure
- Speed sensor not detecting motion
- Out of balance load interrupt
- Control board software error
How we diagnose it
We access the tech sheet inside the console and enter the fault code display mode. This tells us exactly which component triggered the lock out. We then test the lock mechanism and the actuator motor for resistance.
What you can do right now
Unplug the washer for one minute to reset the board. Try running a “Drain and Spin” cycle. If the lid still flashes and won’t open, do not force it, as you will break the plastic latch.
Whirlpool refrigerator is warm or not cooling
If your freezer is working but the fridge is warm, or if both are warm, it is a food safety emergency. Whirlpool fridges often have specific failures related to the defrost system or the main control board.
- Defrost control board (Jazz board) failure
- Evaporator fan motor failure
- Diffuser (air damper) stuck closed
- Condenser coils clogged with dust
- Start relay failure on the compressor
How we diagnose it
We listen for the compressor start click. We check the frost pattern on the evaporator coils; a heavy ice buildup indicates a defrost failure. We also test the air damper to ensure it opens to let cold air into the fresh food section.
What you can do right now
Vacuum the coils behind or beneath the fridge. Check if there is ice buildup on the back wall of the freezer. Ensure the temperature settings are correct.
Whirlpool dishwasher is not cleaning dishes
Whirlpool dishwashers are workhorses, but if the dishes come out dirty or gritty, something is wrong with the water circulation or filtration.
- Chopper blade screen clogged with debris
- Wash motor capacitor failure
- Diverter motor leaking or failing
- Spray arm holes blocked
- Upper rack feed tube disconnected
How we diagnose it
We inspect the filter and chopper assembly in the sump. We check the spray arms for freedom of movement. We test the wash motor to ensure it is generating enough pressure to reach the top rack.
What you can do right now
Clean the filter at the bottom of the tub. Check the spray arms for seeds or glass shards blocking the jets. Run the hot water at the sink before starting the cycle.
Whirlpool dryer is squeaking or thumping
A loud rhythmic noise usually indicates mechanical wear. Whirlpool dryers use a system of rollers and a belt that are durable but do wear out over time.
- Worn drum support rollers
- Idler pulley wheel failure
- Belt fraying or cracking
- Blower wheel loose on the motor shaft
- Glides worn out
How we diagnose it
We open the cabinet and inspect the rollers. If one is worn, we usually recommend replacing all of them as a set. We spin the idler pulley to check for rough bearings. We check the blower wheel for wobbling.
What you can do right now
Stop using the dryer to prevent the drum from grinding into metal parts. Check for loose change or buttons inside the drum baffles.
Whirlpool Duet washer not draining (F21 or F02 Error)
Front load washers need to drain water quickly to spin. If the pump is blocked or failing, the door will stay locked and the cycle will stop with water in the drum.
- Clogged drain pump filter (coin trap)
- Failed drain pump motor
- Obstruction in the drain hose
- Pressure switch hose clogged
- Control board relay failure
How we diagnose it
We listen to the pump. If it hums but doesn’t move water, it’s jammed or broken. We manually drain the unit and check the filter. We verify the drain path is clear all the way to the standpipe.
What you can do right now
Check the drain hose for kinks. If your model has a small access door on the bottom front, open it (have a shallow pan ready) and check the filter for coins or socks.
Whirlpool oven not heating or taking too long
A gas oven that smells of gas but won’t light, or an electric oven that takes 40 minutes to reach temperature, needs repair.
- Weak gas igniter (glow bar)
- Burnt out bake element
- Spark module failure (DSI systems)
- Temperature sensor probe failure
- Control board failure
How we diagnose it
We test the amperage draw of the gas igniter. If it is weak, it won’t open the gas valve. On electric units, we test the element for continuity. We also check the temperature sensor resistance.
What you can do right now
Check if the broiler works; if the broiler works but the bake does not, it isolates the problem to the bake system. Look for visible damage to the electric element.
Our Whirlpool Repair Services by Appliance Type
Whirlpool refrigerator and freezer repair
Whirlpool refrigerators are generally easy to service but have specific common issues. The “Jazz” control board found in many top freezer models is a frequent failure point, causing the fridge to stop cooling or the defrost cycle to fail. We also address issues with the bottom freezer drawer slides and the “duckbill” drain valve that clogs and causes ice on the freezer floor. We carry the updated drain tube kits to permanently solve leaks.
Symptoms we commonly fix:
- Ice sheet on the bottom of the freezer
- Refrigerator section warm, freezer cold
- Clicking noise from the back
- Water dispenser dripping
- Ice maker not harvesting ice
- Code PO or power outage flash
Whirlpool washing machine repair
We service the Cabrio top loaders and the Duet front loaders. The Cabrio line is prone to loud bearing roar during spin, which sounds like a jet engine. This requires a major repair which we are equipped to handle. On the Duet series, we often fix door boot seals that have grown mold or developed tears, causing leaks. We also replace the shift actuators on top loaders that fail to engage the spin cycle.
Symptoms we commonly fix:
- Loud roaring noise during spin
- F02 or F21 drain error codes
- Lid lock flashing and not starting
- Leaking water from the front door
- Clothes wet after cycle
- Shaking or walking across the floor
Whirlpool dryer repair
Whirlpool dryers are simple and effective, but airflow is critical. We fix heating issues caused by burnt elements or blown thermal fuses. The thermal fuse is a safety device that trips if the vent is clogged. We verify the airflow at the external vent cap to ensure your dryer is safe to operate. We also replace the maintenance kits including rollers and belts to quiet down noisy units.
Symptoms we commonly fix:
- Dryer runs but no heat
- Squeaking or grinding sounds
- Clothes take forever to dry
- Timer not advancing
- Start switch button broken
- Push to start relay clicking
Whirlpool dishwasher repair
We repair Whirlpool Gold and standard series dishwashers. A common issue involves the thermal fuse in the control panel blowing, which cuts all power to the unit. We also replace the diverter motor grommet which is a common source of leaks underneath the unit. We ensure the unit is draining correctly and that the wash motor is providing strong pressure.
Symptoms we commonly fix:
- No power lights on panel
- Leaking from underneath the motor area
- Not cleaning top rack dishes
- Soap dispenser door broken
- Control panel buttons unresponsive
- Grinding noise in the drain pump
Whirlpool oven range and cooktop repair
Whirlpool ranges use a variety of ignition systems. We are experts in both the standard glow bar systems and the Direct Spark Ignition (DSI) systems found in some models. On electric ranges, we replace infinite switches and surface elements. We also handle control board issues where the display might dim or show error codes like F1-E0.
Symptoms we commonly fix:
- Oven not heating
- Gas burner clicking continuously
- Error code F1 on display
- Door glass shattered
- Self clean latch stuck
- Temperature calibration off
Whirlpool microwave repair
We service over the range Whirlpool microwaves that double as range hoods. Common repairs include replacing door switches that cause the unit to blow fuses or stop working. We also replace the magnetron if the unit runs but doesn’t heat. We handle the removal and reinstallation of these mounted units safely.
Symptoms we commonly fix:
- Microwave runs but no heat
- Turntable not turning
- Display works but buttons don’t
- Sparks or arcing inside
- Fan not working
- Light bulb socket failure
Brand Notes for Whirlpool Duet, Cabrio, and Gold
Whirlpool Duet service and repair
The Duet series set the standard for residential front load washers. They are durable but have specific maintenance needs. We frequently address drainage issues and door latch failures. The “Clean Washer” cycle is essential on these units to prevent mold in the boot, which is a common complaint we resolve by replacing the seal and advising on care.
- Door boot seal replacement
- Drain pump foreign object removal
- Motor control unit (MCU) diagnostics
- Bearing and spider arm inspection
- Door lock assembly replacement
Whirlpool Cabrio service and repair
Cabrio top loaders use a unique suspension system and a direct drive or VMW motor. They are known for deep water wash options but can suffer from unbalance issues if the suspension rods wear out. We replace these rods to stop the “walking” and banging. We also fix the bearing issues that cause the loud roar during spin.
- Suspension rod replacement
- Tub bearing and seal replacement
- Hub kit replacement (grinding noise)
- Shift actuator diagnostics
- Lid lock strike alignment
Whirlpool Gold service and repair
The Gold series adds premium features like sensor cycles and stainless steel tubs. These units often have more complex control boards. We see issues with the electronic user interfaces and the soil sensors in dishwashers. We ensure these advanced features are working correctly to give you the performance you paid for.
- Soil sensor cleaning and testing
- User interface ribbon cable repair
- Diverter motor leak repair
- Thermal fuse replacement
- Control board programming
Understanding Common Whirlpool Error Codes and Warnings
Whirlpool uses “F” and “E” codes to point us in the right direction. A code is a symptom, not a diagnosis.
- F01 (Washer): Main Control or Motor Control error. Communication between boards is lost.
- F21 / F02 (Washer): Long Drain. The washer is not draining fast enough. Check the filter.
- Fdl / dL (Washer): Door Lock error. The door cannot lock or unlock.
- F51 (Washer): Rotor Position Sensor (RPS) error. The motor sensor isn’t reading speed.
- PO (Fridge): Power Outage. Indicates power was lost. Confirm temperature is safe.
- Clean Filter (Dishwasher): Not an error, but a reminder to check the manual filter.
- F1-E0 (Oven): Control board failure or stuck keypad.
- F3-E1 (Oven): Sensor error. The temperature sensor is open or shorted.
- PF (Dryer): Power Failure. Check electrical connection.
- L2 (Dryer): Low or no line voltage. Usually a breaker issue.
Maintenance Tips for Whirlpool Owners in Boston
Regular maintenance can prevent many of the common Whirlpool issues we see. In Boston’s varied housing stock, paying attention to your installation environment is key.
Clean the Cabrio hub. On top load Cabrio washers, dirt can build up under the wash plate. Occasionally removing the cap and cleaning it can prevent grinding noises.
Check the Duet coin trap. If your front loader has an access door, clean the drain filter every 3 months. This prevents the dreaded F21 error.
Vacuum fridge coils. Whirlpool fridges, especially bottom freezers, collect dust on the front toe grill. Vacuum this area to keep the compressor running cool.
Use Affresh or similar cleaners. Whirlpool recommends using washer cleaner tablets monthly. This is crucial for preventing mold in Duet door seals.
Inspect dryer vents. Boston homes often have long vent runs. Ensure your vent is clear to prevent thermal fuse failure, which is a very common Whirlpool dryer repair.
Clean the dishwasher chopper. On older models, the chopper screen gets clogged with paper labels and seeds. Check the sump area if cleaning performance drops.
Don’t slam the lid. On glass lid Cabrio models, slamming the lid can break the magnetic strike, preventing the machine from starting.
Check fill hoses. Replace rubber hoses with stainless steel every 5 years to prevent bursting and flooding your home.
Serving Boston Massachusetts and Nearby Areas
We are proud to serve the appliance repair needs of Boston residents. Whether you are in a condo in the Seaport or a triple decker in Dorchester, we are your local Whirlpool experts. We travel throughout the city to bring reliable service to your door.
- Back Bay
- Beacon Hill
- South End
- Dorchester
- Jamaica Plain
- Charlestown
- South Boston
- East Boston
- Roxbury
- Fenway Kenmore
- West Roxbury
- Hyde Park
Zip codes we serve: 02108, 02109, 02110, 02111, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02127, 02128, 02129, 02130, 02131, 02132, 02134, 02135, 02136.
Frequently Asked Questions About Whirlpool Appliance Repair
Why is my Whirlpool Cabrio washer making a loud roaring noise?
This is the hallmark sound of a failed tub bearing. Water seals leak, allowing water into the bearings, which eventually rust and fail. It sounds like a jet taking off. This is a major repair but one we perform frequently.
How do I reset my Whirlpool washer?
Unplug the washer for one minute. Plug it back in and lift and lower the lid 6 times within 12 seconds. This resets the motor position. If the lid lock light is still flashing, there is a hard fault that needs diagnosis.
Is it worth repairing a Whirlpool dryer?
Yes, Whirlpool dryers are very durable and modular. Most repairs, like belts, rollers, or heating elements, are straightforward and cost effective compared to buying a new unit.
Why is my Whirlpool fridge leaking water on the floor?
This is often due to a clogged defrost drain. On bottom freezer models, a specific rubber check valve (duckbill) gets clogged with debris. We replace this with an updated part design to prevent it from happening again.
Do you carry Whirlpool parts?
Yes, because Whirlpool is such a common brand, our trucks are stocked with many common parts like lid locks, water valves, heating elements, and drain pumps for these units.
My dishwasher has no power lights, is it dead?
Not necessarily. It is likely a blown thermal fuse in the control panel. This is a safety feature designed to cut power if the board gets too hot. Replacing the fuse and the wire harness usually brings it back to life.
What is the F21 code on my Duet washer?
F21 is a drain error. It means the washer tried to drain but couldn’t empty the water in time. Check the drain filter (coin trap) for blockages before calling for service.
Why does my oven take so long to ignite?
If you have a gas oven, the glow bar igniter is likely weak. It must reach a specific amperage to open the safety valve. As they age, they get weaker and take longer to heat up. Replacing it solves the issue.
Is there a Whirlpool technician near me?
We have local technicians stationed throughout Boston and the nearby neighborhoods listed on this page. We prioritize calls to get your household running smoothly again.
Can you fix the “sensing” issue on my washer?
If your washer gets stuck on “Sensing,” it is often a problem with the shift actuator or the capacitor. The machine is trying to determine load size but cannot engage the basket. We can test and replace the failed component.
Conclusion
At Appliance Repair Pros, we are your local authority on Whirlpool appliance repair. We combine extensive experience with the brand’s specific engineering quirks and a commitment to serving the Boston community. Whether you have a noisy Cabrio washer in Jamaica Plain or a warm refrigerator in the North End, our team is ready to help. We focus on clear diagnostics and lasting repairs. Do not let a broken appliance disrupt your life.
Reach out to us for assistance.