GE Appliance Repair in Boston, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Boston, Massachusetts
GE Appliance Repair in Boston Massachusetts, Appliance Repair Pros
Welcome to Appliance Repair Pros. We repair GE appliances in Boston Massachusetts and the nearby neighborhoods, serving homeowners from the North End to Hyde Park. Our technicians are experienced with the full range of General Electric products, including refrigerators, washing machines, dryers, dishwashers, wall ovens, cooktops, and microwaves. We understand that a broken appliance disrupts your daily routine, especially in a busy city environment. Whether you have a standard GE top load washer or a suite of professional grade Monogram kitchen appliances, we have the skills to restore functionality to your home.
Boston features a mix of housing styles, from historic row houses in the South End with narrow access points to modern condos in the Seaport with compact laundry closets. We are familiar with the unique installation challenges found in these local homes. Our approach to service emphasizes careful diagnostics and respect for your property. We arrive prepared to investigate the issue thoroughly, using precise testing methods to identify the root cause rather than guessing. We communicate clearly throughout the process so you know exactly what is happening with your repair. If your GE appliance is not working as it should, we are ready to assist.
Contact us today.
GE Appliances We Service in Boston
General Electric has been a staple in American homes for decades, known for durability and innovation. We provide comprehensive repair services for their entire lineup. Homeowners can expect us to handle both older reliable units and the newest smart appliances equipped with Wi-Fi connectivity. We understand the specific engineering choices GE makes, from their filtration systems to their electronic control logic.
Common GE appliances we repair:
- French door and side by side refrigerators
- Top load and front load washing machines
- Gas and electric dryers
- Built in dishwashers
- Freestanding gas and electric ranges
- Double wall ovens
- Over the range microwaves
- Induction cooktops
What makes GE repairs different:
- Proprietary electronic control boards and software logic
- Specific “Hydrowave” wash systems in laundry units
- TwinChill evaporator systems in refrigeration
- Advanced sensor arrays for temperature and moisture
- Unique glowing hot surface igniters in gas ovens
- Integrated water filtration systems
- SmartDispense technology in laundry
Why Homeowners Choose Appliance Repair Pros for GE Repairs
Brand specific diagnostics and correct root cause testing
GE appliances often use complex error codes and service modes that require specific knowledge to interpret. We do not just swap parts until the problem goes away. We use multimeters and diagnostic tech sheets to test components like thermistors, heating elements, and main control boards. This ensures we fix the actual problem, whether it is a failed sensor or a wiring issue, preventing the malfunction from returning.
Experience across GE Profile, GE Cafe, and Monogram
We are well versed in the differences between the standard GE line and the premium sub lines. A Monogram built in refrigerator has different airflow systems than a standard GE garage fridge. A Cafe range has commercial style features that require a different service approach than a basic electric stove. We recognize these distinctions and bring the right expertise to every job.
Respect for the home and clean work habits
Working in Boston often means navigating finished living spaces. We treat your home with care. We use protective mats for tools and are mindful of your flooring and cabinetry. When the repair is complete, we clean up our work area, removing any debris or packaging. We want to leave your kitchen or laundry room exactly as we found it, just with a working appliance.
Dependable scheduling and clear communication
We know that waiting around all day for a technician is frustrating. We provide clear arrival windows and keep you informed. If we are running ahead or behind schedule due to Boston traffic, we let you know. Our goal is to make the repair process as convenient as possible for your schedule.
Service area focus in Boston and nearby areas
We are a local service provider dedicated to the Boston community. We cover neighborhoods like Beacon Hill, Back Bay, and Dorchester. Because we are local, we understand the logistics of parking and building access in the city. We are neighbors helping neighbors, ensuring you get prompt attention when you need it most.
Common Problems We Fix in GE Appliances
GE refrigerator is not cooling properly
One of the most frequent issues we see is a fridge that runs but stays warm. This can be due to fan failures or defrost issues common in specific GE models. It puts your groceries at risk and requires immediate attention.
- Condenser coils clogged with dust
- Evaporator fan motor failure
- Main control board relay failure
- Defrost heater burnout
- Temperature sensor reading incorrectly
How we diagnose it
We check the fan motors to ensure they are spinning at the correct RPM. We test the main board to see if it is sending voltage to the compressor and fans. We also inspect the frost pattern on the coils to rule out sealed system leaks.
What you can do right now
Pull the refrigerator away from the wall and vacuum the coils at the bottom or back. Check that the temperature settings have not been accidentally adjusted.
GE dishwasher will not start or has no power
You press the start button and nothing happens, or the control panel is dark. This is often an electronic issue or a door latch problem. A dishwasher that won’t start leaves you with a sink full of dirty dishes.
- Door latch or switch failure
- Main control board fuse blown
- User interface (UI) board failure
- Tripped circuit breaker
- Loose wiring in the junction box
How we diagnose it
We test for power entering the unit at the junction box. We check the door switch continuity to ensure it signals the board that the door is closed. We often test the communication between the UI board on the door and the main board underneath.
What you can do right now
Check your home’s breaker panel to ensure the dishwasher circuit hasn’t tripped. Try pressing and holding the “Control Lock” button for 3 seconds to see if the child lock was active.
GE washer is not draining or spinning
If your clothes are soaking wet at the end of the cycle, the machine failed to drain or spin. This is common in top load units and can be caused by a variety of mechanical or electronic faults.
- Clogged drain pump filter
- Lid switch or lock failure
- Drain pump motor failure
- Worn belt or shifter assembly
- Speed sensor error
How we diagnose it
We enter the service mode to view stored error codes. We test the lid lock, as the machine will not spin if it thinks the lid is open. We inspect the drain pump for foreign objects like coins or socks that might be blocking the impeller.
What you can do right now
Check the drain hose behind the washer to make sure it is not kinked. If it is a front loader with an accessible filter, check for debris. Ensure the load is balanced.
GE oven is not heating or baking evenly
A gas oven that won’t light or an electric oven that burns cookies indicates a temperature regulation failure. This disrupts meal planning and wastes food.
- Failed glow bar igniter (gas)
- Burnt out bake element (electric)
- Temperature sensor calibration drift
- Control board relay failure
- Convection fan motor failure
How we diagnose it
On gas ovens, we observe the igniter; if it glows but doesn’t light the gas, it is likely too weak. On electric models, we test the element for continuity. We also measure the resistance of the temperature sensor to ensure it matches the actual oven temperature.
What you can do right now
Check if the “Delay Start” or “Time Bake” feature is engaged. Inspect the inside of the oven for any visible breaks in the heating element (electric) or debris on the gas burner.
GE dryer is running but not heating
The drum turns, but the clothes stay cold and damp. This is a very common problem that can be caused by airflow restrictions or component failure.
- Blown thermal fuse
- Failed heating element or gas coils
- Clogged vent duct causing overheating
- Timer or motor centrifugal switch failure
- High limit thermostat open
How we diagnose it
We test the thermal fuse and heating element for continuity. We inspect the venting system, which is crucial in Boston brownstones where vents often have long runs. A clogged vent is the number one cause of thermal fuse failure.
What you can do right now
Clean the lint filter thoroughly. Go outside and check the vent hood to ensure air is coming out strongly while the dryer is running. Check your breaker panel.
GE microwave is not heating food
The microwave runs and the light is on, but the food comes out cold. This is usually a high voltage system failure.
- Magnetron failure
- High voltage diode or capacitor failure
- Door switch interlock failure
- Control board relay failure
How we diagnose it
We discharge the capacitor for safety and then test the high voltage components. We check the door switches to ensure they are activating in the correct sequence.
What you can do right now
Try a “hard reset” by unplugging the unit for one minute and plugging it back in. Ensure the door is closing completely and latching firmly.
Our GE Repair Services by Appliance Type
GE refrigerator and freezer repair
GE refrigerators are complex, often featuring dual evaporators and advanced ice making systems. Common failures include the motherboard located on the back of the unit or the evaporator fan motor in the freezer. When these fans fail, they can sometimes cause the main board to overheat. We also see issues with the defrost heater assembly, which leads to frost buildup. We approach these repairs by testing the DC voltage at the fan motors and inspecting the main control board for any signs of heat damage or burnt spots.
Symptoms we commonly fix:
- Clicking noise coming from the back
- Fresh food section freezing everything
- Water dispenser leaking or not working
- Sheet of ice on the freezer floor
- Digital display flickering or dark
- Ice maker clumping or jamming
GE washing machine repair
We service both the robust top load Ge washers and the modern front load units. The top loaders often use a “Hydrowave” system or a shifter assembly that can wear out, leading to loud noises or failure to agitate. Front loaders may experience door boot seal leaks or drain pump obstructions. We use specific diagnostic modes built into the washer to test the motor, pump, and sensors individually. This allows us to verify if a part is truly broken before we replace it.
Symptoms we commonly fix:
- Loud banging during the spin cycle
- Machine fills with water but won’t wash
- Water leaking on the floor
- Lid lock light flashing
- Clothes are still soaking wet
- Unbalance errors stopping the cycle
GE dryer repair
GE dryers are generally reliable workhorses, but they do suffer from wear and tear. The rear drum bearing on some models can wear out, causing a loud squealing noise. We also frequently replace heating elements and thermal fuses, which often fail due to restricted airflow in the home’s venting. Our repair process includes a safety check of the electrical connections and a thorough cleaning of the interior cabinet to remove built up lint, which is a fire hazard.
Symptoms we commonly fix:
- Squeaking or thumping noises
- Dryer takes multiple cycles to dry
- Dryer runs for a few minutes and shuts off
- No heat at all
- Timer knob not advancing
- Start button broken or loose
GE dishwasher repair
GE dishwashers use electronic controls hidden inside the door. A common issue involves the wire harness at the bottom of the door rubbing against the frame and breaking, causing power loss or sensor errors. We also replace drain pumps that have become noisy or seized. Diagnostics often involve checking continuity through the door harness and testing the turbidity sensor which detects how dirty the water is.
Symptoms we commonly fix:
- Dishes coming out dirty
- Water not draining out of the bottom
- Soap dispenser not opening
- Leaking from the door seal
- Control panel unresponsive
- Beeping randomly during the cycle
GE oven range and cooktop repair
Whether gas or electric, GE cooking appliances require precise temperature control. We often replace the glow bar igniters in gas ovens, which weaken over time and fail to open the gas valve. On electric glass cooktops, we replace infinite switches that cause burners to stay on high or not work at all. We carefully test gas connections for leaks after any repair involving the fuel system to ensure your home is safe.
Symptoms we commonly fix:
- Oven takes a long time to heat up
- Burner spark electrode clicking continuously
- Error code F7 or F9 on display
- Oven door locked shut
- Electric element sparking or arcing
- Temperature is way off calibration
GE microwave repair
Microwaves are high voltage appliances that require respect. We service built in and over the range GE microwaves. Common issues include the turntable motor failing, the magnetron burning out, or the door switches wearing out. A bad door switch can cause the microwave to blow a fuse instantly when the door is opened. We discharge the capacitor before touching any internal components to ensure safety.
Symptoms we commonly fix:
- Microwave runs but does not heat
- Turntable not rotating
- Touchpad buttons not working
- Sparks inside the cavity
- Exhaust fan not working
- Unit completely dead
Brand Notes for GE Profile, GE Cafe, and Monogram
GE Profile service and repair
GE Profile appliances are designed with sleek styling and advanced technology. They often feature more complex user interfaces and sensor systems than the standard line. These units may have dual evaporators in the fridge or specialized wash jets in the dishwasher. We are experienced with the electronic nuances of the Profile series.
- Inverter compressor diagnostics
- Touch control panel troubleshooting
- Convection fan motor replacement
- Bottle jet system repair
- Advanced water filtration issues
Accurate diagnosis is key with Profile units because a single symptom, like a cooling failure, could be the board, the inverter, or the compressor.
GE Cafe service and repair
The Cafe line brings a professional aesthetic to the residential kitchen. These appliances often have heavy duty grates, distinct handles, and higher BTU burners. They may feature dual fuel options or French door wall ovens. We know how to handle the heavy components and service the specialized precision cooking modes found in this line.
- Calibration of precision simmer burners
- Double oven control board logic
- Matte finish care during service
- Wi-Fi connection module issues
- Temperature probe jack failure
We ensure that the unique features that led you to buy a Cafe appliance are fully restored.
Monogram service and repair
Monogram is GE’s ultra premium luxury line. These are often built in appliances, such as column refrigerators or professional ranges. Servicing Monogram requires a high level of technical skill and care. Accessing components often involves removing custom panels or working in tight tolerances without damaging the surrounding cabinetry.
- Built in refrigerator vacuum seal issues
- Professional range thermostat replacement
- Column freezer defrost issues
- Advantium speed cook oven repair
- Dishwasher LED lighting failure
We treat Monogram appliances with the attention to detail required for luxury goods, ensuring that performance is maintained.
Understanding Common GE Error Codes and Warnings
GE appliances use specific codes to communicate faults. These codes guide our testing but do not always pinpoint the exact failed part.
- F3 (Oven): Indicates an open or shorted temperature sensor. We test the sensor resistance to confirm.
- F7 (Oven): Usually a stuck button on the keypad or a ribbon cable issue.
- F9 (Oven): Issue with the door lock mechanism or switch. Common after a self clean cycle.
- H2O / 1H (Dishwasher): A delay start indicator, often mistaken for an error. If accompanied by a beep, it might indicate a water supply issue.
- C3 (Dishwasher): The dishwasher will not drain. Could be a pump failure or clog.
- E2 (Washer): Thermistor error. The machine is not reading water temperature correctly.
- E1 (Washer): Fill error. The washer is not filling with water fast enough.
- PF (All): Power Failure. Indicates power was lost to the unit. Usually clears with a reset.
- tC (Display): Touch Control. Not an error, but indicates the control panel is active.
- HRS (Refrigerator): Often indicates a stuck relay on the main control board.
Maintenance Tips for GE Owners in Boston
Keeping your GE appliances in top shape requires regular attention. In Boston, where many homes have older plumbing and electrical systems, maintenance is even more important.
Clean refrigerator coils. Dust buildup is the enemy of your refrigerator’s compressor. Vacuum the coils every 6 months to maintain efficiency.
Check dryer vents. In Boston brownstones, dryer vents can run for long distances. Have your vent duct cleaned annually to prevent fire hazards and protect your dryer’s thermal fuse.
Clean the dishwasher filter. Many GE dishwashers have a manual filter at the bottom. Remove and rinse it weekly to prevent odors and poor cleaning.
Use the right detergent. For HE washers, use only High Efficiency detergent. Excess suds can damage the pump and confuse the sensors.
Inspect door seals. Wipe down the gaskets on your fridge and dishwasher with warm soapy water. Sticky spills can tear the rubber, leading to leaks.
Run the disposal. If your dishwasher drains into a disposal, run it before starting the cycle to ensure the drain path is clear.
Don’t overload washers. GE top loaders need room for clothes to move. Overloading strains the suspension and the motor.
Clean oven spills. Wipe up spills in your oven before they bake on. This protects the enamel and reduces smoke during cooking.
Check water hoses. Inspect your washing machine hoses for bulges or cracks. Replace rubber hoses with stainless steel braided ones for safety.
Serving Boston Massachusetts and Nearby Areas
We are proud to provide GE appliance repair to the entire Boston area. From the cobblestone streets of Beacon Hill to the family neighborhoods of West Roxbury, we are local and ready to help. We understand the city and its unique homes.
- Back Bay
- Beacon Hill
- South End
- Dorchester
- Jamaica Plain
- Charlestown
- South Boston
- East Boston
- Roxbury
- Fenway Kenmore
- West Roxbury
- Hyde Park
Zip codes we serve: 02108, 02109, 02110, 02111, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02127, 02128, 02129, 02130, 02131, 02132, 02134, 02135, 02136.
Frequently Asked Questions About GE Appliance Repair
Why is my GE refrigerator making a loud clicking noise?
A loud click followed by silence usually indicates a failed start relay on the compressor. The relay tries to start the compressor, fails, and clicks off on a safety overload. This is a common and repairable issue that does not necessarily mean you need a new fridge.
How do I reset my GE washing machine?
Many GE washers can be reset by unplugging the unit for one minute. Upon plugging it back in, open and close the lid or door 6 times within 12 seconds. This sends a signal to the motor to reset its position. If this doesn’t work, electronic diagnostics are needed.
Is it worth repairing an older GE dishwasher?
GE dishwashers are generally durable. If the unit is under 10 years old and the repair is minor, like a door latch or a drain pump, it is worth fixing. If the control board and motor both fail, or if the racks are rusting, replacement might be better.
Do you service Monogram appliances?
Yes, we have the expertise to service the high end Monogram line. We understand the built in requirements and the premium components used in these luxury appliances.
What should I do before the technician arrives?
Please ensure there is a clear path to the appliance. If you have pets, it is helpful to secure them. For fridge repairs, you do not need to empty the unit unless instructed, but moving items off the top is helpful.
Why is my GE oven smoking?
Smoke is usually caused by food spills burning on the bottom of the oven. If it is a new oven, it might be the manufacturing oils burning off. If the smoke is coming from the back control panel, turn off the breaker immediately and call for service.
How soon can you come to fix my appliance?
We strive to offer prompt appointments to get your home back to normal. Our local presence in Boston allows us to schedule efficiently. Availability depends on the current workload, but we prioritize urgent cooling issues.
My GE dryer takes two cycles to dry, is it broken?
This is almost always a venting issue rather than a broken dryer. Even a good dryer cannot dry clothes if the moist air cannot escape. Check your home’s vent duct for clogs first.
Is there a GE appliance repair service near me?
If you live in Boston or the surrounding neighborhoods listed on this page, we are near you. We have technicians stationed throughout the city to respond quickly to your needs.
Why does my gas burner click but not light?
This is often caused by moisture or grease on the igniter or burner cap. Clean the area thoroughly and let it dry. If it still clicks without lighting, the spark module or the ignition switch harness may be failing.
Conclusion
At Appliance Repair Pros, we are dedicated to keeping your GE appliances running smoothly. We combine specialized knowledge of the General Electric brand with a commitment to local Boston service. Whether you have a Profile refrigerator in the South End or a Monogram range in Beacon Hill, our team has the tools and training to solve your problem. We focus on accurate diagnostics and reliable repairs to extend the life of your appliances. Do not let a breakdown disrupt your home.
Reach out to us for assistance.